0203 488 7522 (8.00am - 6.00pm)
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07908 792627 (8.00am - 6.00pm)
Frequently asked questions
We believe in providing comprehensive testing to give you a full picture of your health. More markers help you track changes over time and catch potential issues early.
By prioritizing efficiency and working directly with trusted labs, we can keep costs low while still delivering high-quality results.
Yes, all your test results are available in one easy-to-read report, helping you track your health over time.
Once you have placed an order, we will contact you to find a suitable time and location for your blood sample collection. If you have any special requests, please let us know when we contact you.
Our phlebotomists follow strict safety protocols to ensure a smooth, comfortable, and sterile process. Your well-being is our priority during every step of the collection.
Fasting (If Required): Follow specific fasting instructions for certain tests (8-12 hours).
Hydration: Drink plenty of water before your appointment.
Avoid Certain Foods/Drinks: Avoid alcohol, caffeine, or high-fat foods as directed.
Medications: Consult your provider about any medication adjustments.
Clothing: Wear short sleeves or clothing that can be easily rolled up.
Yes, the nurse/phlebotomist will send your kit to the lab for analysis.
Each test has an expected turnaround time listed on our website. The days specified apply to working days. The turnaround time is counted from when the sample is received in our lab, not from when you post it. You'll get an email confirming the receipt of the sample, starting the turnaround time.
Your at-home phlebotomy service will typically be scheduled within a few days of placing your order. Once the kit arrives, the phlebotomist will visit your home for the blood draw. After that, the results usually take a few business days, depending on the test. Exact timing can vary.